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They're reputations are never going to get over that whole 'Black Plague' incident.

But it wasn’t their fault! It was the fleas ON the rats that caused the plague. Ok fine – we can get rid of the fleas too!

The first steps for Rat control are

  1. Sanitation (that’s a big one because they are really filthy!)
  2. Inspection; how are they getting in and what can be done about it.
  3. Trapping; getting them out of there!
  4. Exclusion; keeping the little cridders out for good.